Billing Terms & Conditions

Last Updated: September 13, 2026

These Billing Terms & Conditions explain how payments, billing information, charges, refunds, and related payment matters are handled when you place an order with Lolitaovia.

By completing a purchase on our website, you agree to these Billing Terms & Conditions together with our Terms of Service, Shipping Policy, Return & Refund Policy, and Privacy Policy.

1. Currency

All product prices, shipping charges, discounts, refunds, and payments on Lolitaovia are displayed and processed in United States Dollars (USD).

If your card or payment account uses another currency, your bank or payment provider may convert the transaction into your local currency using its own exchange rate and may charge a foreign transaction or currency conversion fee.

Lolitaovia does not control these exchange rates or third-party fees.

2. Accepted Payment Methods

We accept the payment methods displayed during checkout.

Depending on your device, location, and payment eligibility, available payment methods may include:

• Visa
• Mastercard
• American Express
• Discover
• Diners Club
• UnionPay
• Apple Pay
• Google Pay
• Shop Pay

Payment availability may vary depending on the payment provider and customer location.

3. Payment Authorization

When you place an order, you authorize Lolitaovia and its payment service providers to charge the total amount shown at checkout to your selected payment method.

Your payment provider may place a temporary authorization hold on your account while the transaction is being processed.

An order is not considered successfully paid until payment authorization has been approved.

4. Billing Information

You are responsible for providing accurate and complete billing information, including:

• Name
• Billing address
• Email address
• Telephone number, where required
• Payment information

Incorrect or incomplete billing information may result in payment failure, order delay, cancellation, or additional verification.

5. Order Total

Before completing checkout, you will be shown the total amount payable for your order.

The order total may include:

• Product price
• Applicable shipping charges
• Discounts or promotional reductions
• Applicable taxes or duties, where relevant

The amount displayed at the final checkout stage is the amount you authorize us to charge.

6. Taxes and Import Duties

Where Lolitaovia states that applicable taxes or import duties are included, those charges are included in the amount payable according to the terms shown on our website.

Customers should not normally be required to pay additional charges beyond the amount disclosed during checkout, except for fees separately imposed by their bank, card issuer, or payment provider.

For additional information, please refer to our Shipping Policy.

7. Payment Processing

Payments are processed through secure third-party payment services integrated with our Shopify checkout.

Lolitaovia does not directly store complete credit or debit card numbers.

Payment transactions may be subject to additional security verification performed by your bank, card issuer, payment provider, or our payment processing partners.

8. Declined or Failed Payments

A payment may be declined or fail for reasons including:

• Incorrect payment details
• Insufficient funds
• Card restrictions
• Billing address mismatch
• Security verification failure
• Bank or payment provider restrictions

If your payment is declined, please confirm your payment information or contact your card issuer or payment provider.

Lolitaovia cannot override a payment decision made by a bank or payment provider.

9. Payment Verification and Fraud Prevention

To protect customers and our business from unauthorized transactions, we may review certain orders before fulfillment.

In limited circumstances, we may request additional information reasonably necessary to verify an order.

We reserve the right to cancel or refuse an order where we reasonably believe that:

• Payment is unauthorized;
• Payment information is fraudulent;
• The transaction presents a material fraud risk; or
• The order violates our Terms of Service.

Any payment collected for a cancelled order will be refunded according to the applicable payment method and refund processing timeframe.

10. Price Errors

We make reasonable efforts to ensure that product prices are accurate.

If an obvious pricing or technical error occurs, we may contact you before fulfillment.

If an order cannot be fulfilled because of a clear pricing error, the order may be cancelled and any payment collected will be refunded.

We will not substitute a different price after an order has been completed without informing you.

11. Discounts and Promotional Offers

Discount codes and promotional offers are subject to the conditions stated with each promotion.

Unless otherwise stated:

• Discounts cannot be exchanged for cash.
• Discounts may not be combined with other promotions.
• Discounts must be applied before checkout is completed.
• Expired promotional codes cannot be applied retroactively.

The final discounted amount will be displayed before payment is submitted.

12. Order Changes and Cancellations

Because orders may enter processing shortly after being placed, order changes or cancellations are not guaranteed.

If you need assistance with an order, please contact us as soon as possible.

Any cancellation or refund that is approved will be handled according to our Return & Refund Policy.

13. Refunds

Approved refunds are issued to the original payment method used for the purchase.

Once a refund has been processed by Lolitaovia, additional time may be required for your bank or payment provider to post the funds to your account.

Processing times may vary by financial institution.

For eligibility requirements, return procedures, defective products, incorrect items, and other refund matters, please refer to our Return & Refund Policy.

14. Chargebacks and Payment Disputes

If you believe there is a problem with an order or charge, we encourage you to contact Lolitaovia customer support first so that we can review the issue.

Nothing in these terms limits your rights to contact your bank, card issuer, or payment provider where permitted by applicable law.

Submitting deliberately false or fraudulent payment disputes may result in restrictions on future purchases.

15. Payment Security

Our website uses encrypted HTTPS connections and secure checkout technology.

Payment information is processed through established payment service providers and is subject to their security systems and payment verification procedures.

For more information, please see our Secure Payment Policy.

16. Related Policies

These Billing Terms & Conditions should be read together with our:

• Payment Methods
• Secure Payment Policy
• Shipping Policy
• Return & Refund Policy
• Privacy Policy
• Terms of Service

If a specific matter is governed in greater detail by one of those policies, the applicable policy will control that matter.

Contact Information

For a shipping question or delivery issue, contact Lolitaovia using the information below.